Privacy Policies

Banyan House Samui attaches a great deal of importance to protecting its customers privacy. Below, we have set out the principles based on which we collect and process personal data (information that identifies you or allows us to identify you) via this.

Collection of personal data

You can visit the Website and obtain information on our offers without revealing any personal data. We only request personal data where this is required in order for us to perform our own services or to process a reservation that you execute with Banyan House Samui. We collect and process your personal data carefully, only for the purposes described in this data protection declaration and only to the extent that is necessary for these purposes. We only store your personal data insofar and as long as is required for us to perform our services or to the extent that we are required to do so by law.

We also collect data to analyse the use of the Website in general, to gain insights into how to improve our offering and to focus our marketing measures on the identifiable needs of our customers. We also collect and process this data using cookies. You can find information on how cookies work and your options in this respect in our Cookie Policy.

Data processing for service provision

In order to provide our own services and to handle a reservation and booking, we need to provide information on your individual to a varying extent.

When you do a reservation and booking, you will be asked for contact information, in particular your surname, first name, telephone number and e-mail address, such as other information we need from You.

Banyan House Samui marketing measures

We keep you informed of relevant developments relating to Banyan House Samui. We use what is known as a “double opt-in procedure” for the dispatch of our newsletter: if you order our newsletter on the Website, e.g. by clicking on a confirmation field, we will send you a notification e-mail. You can then confirm the order by activating a corresponding link. If you decide, at a later date, that you no longer wish to receive our newsletter, you can unsubscribe at any time free of charge either in the newsletter itself or in your profile.

With regard to our marketing efforts, we allow you to publicize the photo of our customers on our website and in social networks of Banyan House Samui.

In the normal case, we ask you if this is okay and you give your consent.

If – for any reason you do not want your photo on our website, please send us a short mail at – preferably with a link where you have seen the photo. We will then delete this photo and remove it from our website.

Data security

We protect your personal data by taking suitable security measures and using secure servers. We have taken appropriate technical and organizational measures to protect the Website from loss, destruction or manipulation, as well as from access, modification or dissemination by unauthorized individuals. Particularly sensitive data is encrypted (SSL) when it is sent via the Internet.


We reserve the right to amend this Data Protection Declaration at any time. Amendments shall apply as soon as they are published on this Website.

Contact for data protection

If you have any questions regarding this Data Protection Declaration, please contact:

Banyan House Samui
221 Moo 2, North Chaweng Rd.
Koh Samui
Suratthani, 84320